Information publication scheme
Australia Post's information publication scheme (IPS) has been developed in line with changes made in 2010 to the Commonwealth Freedom of Information Act 1982 (FOI Act).
In Australia Post's case, any information relating to our commercial activities is exempt from these obligations pursuant section 7 the FOI Act. However, we have adopted a pro-disclosure approach and aim, wherever possible, to proactively make information about our business and related activities available to the public.
Information is grouped and accessible through the following categories.
Who we are
Information about our organisation, its structure and governance and our senior management team.
- View our new organisational structure (in effect on 1 July 2010)
- View information about our corporate governance
- View information about our governance framework
- View profiles of our Board members
What we do
Information relating to the functions and services of Australia Post, including our decision making powers.
- View the Australian Postal Corporation Act 1989
- View the Commonwealth Authorities and Companies Act (CAC) 1997
- View the Australian Postal Corporation (Performance Standards) Regulations 1998
- View Governance Arrangements for Commonwealth Government Business Enterprises
- View Australia Post Terms & Conditions
- View Australia Post's refund policy
- View various Australia Post policies
- View our customer service charter
- View information about our community service obligations
- View information about our mail services
Our annual reports
Copies of our current and previous annual reports.
Disclosure log
A list of all documents released under the FOI Act since 1 May 2011 and information on how to obtain copies.
Making an FOI request
A list of all documents released under the FOI Act since 1 May 2011 and information on how to obtain copies.