Important updates

  • Australia Post community events

    27 August 2015

    Come and discuss how Australia Post can evolve to meet your changing needs. Listening Posts will be set up outside the below post offices. Join in the conversation and have your say - your opinion counts.  More

  • Service disruptions in NSW due to severe weather conditions

    26 August 2015

    Customers are advised to expect mail delivery service disruptions in the Southern Tablelands region extending through to South Coast region of NSW due to the areas affected by extreme weather resulting in road closures and flooding.  More

  • Mail delays in Shanghai

    25 August 2015

    Shanghai Post has advised that all inbound and outbound international mail destined for processing has been delayed due to adverse weather conditions in the region.   More

  • Scam email warning

    16 July 2015

    Scam emails branded as Australia Post are currently being circulated to individuals and businesses throughout Australia.  More

  • ATO Load&Go Fraud Scam

    11 May 2015

    Australia Post has been alerted to a fraud scam where perpetrators, claiming to be from the ATO, are phoning innocent people and asking them to buy multiple Load&Go cards and pay money onto these cards to pay back money owed to   More

  • Australia Post discontinues sale of AMEX GlobalTravel Card

    23 January 2015

    From 27 January 2015, the American Express GlobalTravel Card will no longer be sold at Post Offices. However, GlobalTravel Card reloads and cash-outs will continue at Post Offices until 30 June 2015.   More

  • Saturday delivery: permanent from next year - at no extra cost!

    01 December 2014

    During December each year, Australia Post delivers selected parcels on weekends so that you can get your presents in time for Christmas. On 9 Jan 2015, we'll begin to offer permanent Saturday delivery for Express Post parcels (not letters) going  More

  • PIN replaces signature

    04 July 2014

    From 1 August 2014, all cardholders using chipped credit, debit or reloadable prepaid cards will be required to enter a Personal Identification Number (PIN) for over-the-counter purchases instead of signing for transactions in Australia.  More

  • Priority delivery for customers using postage meters

    11 June 2014

    From 2 June 2014, customers using postage meters have the choice of sending letters to either Regular or Priority delivery timetables. To use the Priority timetable, your postage meter should now print 'Priority' on the envelope.  More

  • Changes to Click and Send

    15 May 2014

    Our new parcel solutions on Click and Send are now in effect, offering new flat rate prices, product improvements to payment options, Extra Cover and more.   More

  • Rebranding of 'Messenger Post couriers' to 'StarTrack Courier'

    07 May 2014

    Following our acquisition of StarTrack in 2012, Australia Post has been bringing our two businesses together to maximise our unrivalled network and capabilities to benefit our clients and their customers. We are pleased to announce the re-branding of   More

Media contact

Media enquiries only:
Contact the Australia Post National Media Line on 03 9106 6666.

Customer enquiries
Please call our Customer Contact Centre on 
13 13 18.

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