Important updates

  • Government supports Australia Post's plan to reform its letters service

    03 March 2015

    Australia Post today welcomed the Federal Government's decision to support its request for regulatory reform of its letters service.   More

  • Temporary delays to some Queensland Express Post deliveries

    02 March 2015

    Australia Post delivery arrangements and postal services have resumed for most cyclone-affected areas in Queensland, however access and safety issues continue to prevent us from entering some locations.  More

  • Australia Post community events

    02 March 2015

    Come and discuss how Australia Post can evolve to meet your changing needs. Listening Posts will be set up outside the below post offices. Join in the conversation and have your say - your opinion counts.  More

  • Service impacts in northern Tasmania

    09 February 2015

    Runway maintenance works at Launceston Airport will delay interstate Express Post and StarTrack Premium delivery in some areas of north Tasmania.  More

  • Price changes effective 2 March 2015

    30 January 2015

    On 2 March, price changes will take effect for some Australia Post products and services.  More

  • Australia Post discontinues sale of AMEX GlobalTravel Card

    23 January 2015

    From 27 January 2015, the American Express GlobalTravel Card will no longer be sold at Post Offices. However, GlobalTravel Card reloads and cash-outs will continue at Post Offices until 30 June 2015.   More

  • Price changes for PO Boxes

    05 January 2015

    On 1 February 2015, price changes will take effect for Post Office boxes, common boxes, private bags, mail bags and locked bags.   More

  • Saturday delivery: permanent from next year - at no extra cost!

    01 December 2014

    During December each year, Australia Post delivers selected parcels on weekends so that you can get your presents in time for Christmas. On 9 Jan 2015, we'll begin to offer permanent Saturday delivery for Express Post parcels (not letters) going  More

  • Email scam warning

    27 November 2014

    Australia Post continues to warn customers about a scam email which advises that a "courier" was unable to deliver a parcel to their address.  More

  • PIN replaces signature

    04 July 2014

    From 1 August 2014, all cardholders using chipped credit, debit or reloadable prepaid cards will be required to enter a Personal Identification Number (PIN) for over-the-counter purchases instead of signing for transactions in Australia.  More

  • Scam warning

    02 July 2014

    Australia Post is aware of a current scam targeting customers through cold calls from individual(s) purporting to be from the Australia Tax Office.  More

  • Priority delivery for customers using postage meters

    11 June 2014

    From 2 June 2014, customers using postage meters have the choice of sending letters to either Regular or Priority delivery timetables. To use the Priority timetable, your postage meter should now print 'Priority' on the envelope.  More

  • Changes to Click and Send

    15 May 2014

    Our new parcel solutions on Click and Send are now in effect, offering new flat rate prices, product improvements to payment options, Extra Cover and more.   More

  • Rebranding of 'Messenger Post couriers' to 'StarTrack Courier'

    07 May 2014

    Following our acquisition of StarTrack in 2012, Australia Post has been bringing our two businesses together to maximise our unrivalled network and capabilities to benefit our clients and their customers. We are pleased to announce the re-branding of   More

  • Email hoax warning

    17 April 2014

    Australia Post is warning customers of scam emails which advise that a 'courier' was unable to deliver a parcel to their address.  More

  • Mail delays in the Crimea

    02 April 2014

    Ukrainian State Postal Enterprise has advised that all international mail destined for the Crimea region has been suspended due to the difficulties in delivering mail items.   More

  • Mail services in Syria

    01 March 2013

    Mail services in Syria have been disrupted due to the internal conflict.  More

Media contact

Media enquiries only:
Contact the Australia Post National Media Line on 03 9106 6666.

Customer enquiries
Please call our Customer Contact Centre on 
13 13 18.

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