Learn more about the team responsible for managing Australia Post's services and strategies.
Managing Director & Group CEO
Ahmed Fahour is Managing Director and Group CEO of Australia Post. He has extensive experience as a successful leader and dynamic reformer at corporations in Australia and overseas.
Ahmed commenced his professional career at Boston Consulting Group (BCG) in 1987, where he consulted on a range of major commercial projects including mergers, acquisitions, corporate vision and strategy. He became a director of BCG in 1997.
In 2000, Ahmed was recruited by Citigroup and moved to New York, where he worked as Head of Corporate Development and, later, as CEO of Citigroup Alternative Investments - as well as serving on the company's Global Management Committee. He was subsequently appointed as Citigroup's CEO for Australia and New Zealand.
In 2004, he joined the National Australia Bank (NAB) as an Executive Director and Australian CEO. Under his leadership, there was a major turnaround in the bank's performance and its wealth management subsidiary (MLC).
He was appointed Managing Director and CEO of Australia Post in early 2010. Within three months of arriving at Australia Post he launched the Future Ready program - a major business renewal program that involves seizing the opportunities of the digital economy. Ahmed is currently a Director of Pro-Pac Packaging Ltd, Methodist Ladies College (Melbourne) and the Carlton Football Club. He is also an Adjunct Professor in the Faculty of Business, Economics and Law at La Trobe University. He holds a Bachelor of Economics (Honours) from La Trobe University and an MBA from the University of Melbourne.
Group Chief Operating Officer
Ewen Stafford joined Australia Post in August 2010 and is the Group Chief Operating Officer, leading the Corporate & Commercial Services division of Australia Post.
This business unit incorporates Enterprise Corporate & Government Sales, Finance & Customer Operations, Assurance, Investment Management, Property & Procurement, Business Optimisation & Efficiency and Commercial Development.
After beginning his career at KPMG, Ewen completed his MBA and moved into the property industry working for Colliers International in Adelaide and then Sydney. He subsequently moved to MLC in the life insurance and funds management industry, predominantly as Chief Financial Officer. In 2004 Ewen moved into the banking side of NAB, where he was Chief Financial Officer of NAB's Australian operations and subsequently became Chief Operating Officer with a similar portfolio of units as he leads at Australia Post.
Ewen has proven experience in leading and executing large and complex business transformations to position organisations for future success. Key to this is his strong focus to attract and develop talented individuals and teams and to build a highly engaged and capable workforce.
Ewen has a Bachelor of Arts in Accountancy from the University of South Australia, a Masters of Business Administration from the University of Adelaide, and is a Fellow of the Institute of Chartered Accountants Australia.
Executive General Manager, Postal Services
Christine Corbett is the Executive General Manager for Postal Services at Australia Post.
In this role Christine is responsible for Australia Post's extensive network of over 4,400 post offices and more than 400 mail delivery and processing facilities around the country.
With customers' needs continuing to change, Christine is focused on building and extending the range of trusted services that Australia Post provides on behalf of over 750 businesses and government bodies across bill payment, banking, money transfer, travel and identity services, both in-person and online.
Christine is tasked with modernising the letters business to meet the contemporary needs of all Australians and providing multi-channel solutions so that customers can transact with Australia Post via the channel that is most convenient for them.
She is the driving force behind new post office formats to provide customers with greater self service and 24/7 access to critical services, along with the MyPost Digital Mailbox to help Australians manage their daily lives.
With more than 2,500 post offices and over 200 mail facilities in rural and remote areas, a key priority for Christine is to support the evolving needs of these communities and ensure the overall sustainability of our network and operations.
Since joining Australia Post in 1990, Christine has held a number of key leadership roles across Retail, Strategy, Major Change, Marketing and Communications.
Her successful background in managing large complex teams and strong business experience in engaging staff to deliver results will support Australia Post to deliver what customers want today and in the future.
Executive General Manager, Parcel Services
Bob Black is the Executive General Manager responsible for the Parcel Services division of the Australia Post Group, which operates under the customer-facing brand, StarTrack.
Bob joined Australia Post in November 2014, from global express delivery company, TNT. With more than 30 years' experience in the Logistics and Distribution industry, Mr Black has a deep knowledge of the local and international transport and logistics sector, and a proven track record in delivering strategic infrastructure projects. Throughout his career, Bob has held positions across all aspects of the International and Domestic businesses including, Operations, Sales, Business Development & Strategy and General Management.
In his role as Executive General Manager, Parcel Services, Bob is responsible for providing a world-class service to our customers with an unrivalled suite of ecommerce-driven logistics, supply chain and parcel delivery solutions for consumers, local and international businesses, and online marketplaces.
Bob's significant international and local supply chain and logistics expertise will help shape the future of this dynamic business, leveraging the significant infrastructure and technology investments the Australia Post Group has made over the past two years.
Executive General Manager, Corporate Affairs & People
Chris Blake joined Australia Post in July 2010 and is the Executive General Manager, Corporate Affairs & People. He is responsible for leading human resources, strategy, communications, Government relations, International Affairs and community engagement.
Before moving into this role, Chris was the Executive General Manager People and Community at Australia Post.
Prior to joining Australia Post, Chris worked in senior executive roles at the National Australia Bank (NAB) including the Executive General Manager People and Organisational Development and the Executive General Manager, Business Strategy & People for NAB's Global Wholesale Banking Division, where he led the development of a new global business strategy for the wholesale bank following the Global Financial Crisis.
Chris has a wealth of experience in overseeing complex organisation-wide change programs following his work in senior roles in banking and with PricewaterhouseCoopers, where he was partner for 10 years.
Executive General Manager, Information, Digital & Technology
Andrew Walduck joined Australia Post in January 2012 to help drive the digitisation of Australia Post and to implement a new IT strategy that included building a modern IT organisation.
Andrew leads the enterprise Information, Digital & Technology team and has expertise in using technology to provoke business change, building valued business relationships, leading and managing transformational programs and implementing digital solutions that grow an organisation's business in new products and services. Andrew also has a passion for growing and developing talented teams that deliver great business results.
Andrew's career spans more than twenty years in Information Technology, including roles in global corporations such as IBM and Accenture, where he was a Partner in the Communications and High-tech Practice. Prior to joining Australia Post, Andrew held a CIO role in the Corporate Division at Tabcorp.
Executive General Manager, Marketing & Customer Experience
Gregory Sutherland joined Australia Post in August 2013.
Gregory is responsible for brand, marketing services, customer experience and insights as well as digital marketing at Australia Post.
Prior to Australia Post, Gregory had senior group roles for NAB responsible for strategy, brand, marketing, corporate affairs and innovation, where he worked on a range of key projects including its brand relaunch from National to NAB, as well as the creation and launch of its online-only banking subsidiary, UBank.
Prior to joining NAB in 2004, Gregory was a partner and director at Boston Consulting Group, which included leading Asia-Pacific ecommerce practices as well as time in USA. His resume also includes sales and engineering roles with Honeywell and Woodside having graduated as an electronic engineer.
Corporate Secretary and General Manager Government Affairs
Paul Burke was appointed Corporate Secretary of Australia Post in April 2010. Following that he also took on responsibility for Government and Regulatory Affairs in 2011 and International Affairs in June 2013. Prior to that he spent four years as Manager, Board & Shareholder Liaison, working extensively with the Australia Post Board, Shareholder Departments and Ministerial advisers.
Prior to his involvement at the Corporate Secretary level of Australia Post Paul had a fifteen year career in finance with BHP Billiton and Australia Post spanning both Operational (Mining, Petroleum and Networks) and Group areas (Corporate Accounting / Group Financial Control / Finance Strategy).
Paul has a B Bus (Acc), is a member of the Australian Society of Certified Practising Accountants, a Graduate of the Australian Institute of Company Directors, a member of the Australia Post Executive Committee, Australia Post Management Committee and is a Director of Australia Post Transaction Services Pty Ltd, SecurePay Pty Ltd and Australia Post Digital MailBox Pty Ltd.
General Manager, Human Resources
Catherine joined Australia Post in 2001 and is the General Manager for HR, Group & Postal Services. In this role, she has end-to-end accountability for executing the people program of work across the Enterprise.
HR comprises of Business Advisory Areas supporting our Business Units and supported by several centres of excellence, including: Safety, Capability & Talent, Workplace Relations & Policy, HR Strategy & Organisational Development, Performance, Recruitment and Remuneration & Benefits.
Catherine is committed to providing a clear and consistent national approach to HR across the Enterprise, which encourages collaboration and information sharing across teams, Business Units and States.
Catherine has also worked as a Senior Workplace Lawyer in the Legal Services Team and as the Manager of Employee Relations, at Australia Post.
Prior to joining Australia Post, Catherine was a Senior Associate in the Employment Law section at Clayton Utz Lawyers Catherine specialises in leadership and strategic management, with a focus on employee and industrial relations, workplace diversity and culture, and workplace regulation and structuring.
Catherine has a Bachelor of Law and a Bachelor of Commerce from the University of Melbourne.
Group Chief Financial Officer
Janelle Hopkins has been in the Group Chief Financial Officer role since December 2013 and has accountability for the Finance & Customer Operations function that supports the enterprise. She joined Australia Post in August 2012 as General Manager Finance Planning and Reporting.
Prior to joining Australia Post, Janelle spent over ten years at NAB, where she held various senior finance roles including Financial Controller Australia, Head of Finance Strategy and Transformation, and Head of Management Accounting and Operations. She also worked at Deloitte, initially as an Accountant and ultimately as Client Manager for the Audit Department, focusing on Financial Services, Superannuation and Health Insurance.
Janelle has a Bachelor of Commerce from the University of Melbourne and a Masters of Business Administration from the Australian Graduate School of Management. She is a Graduate of the Australian Institute of Company Directors, a member of the Australia Post Executive Committee and is a Director of a number of subsidiaries.
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