Customer service charter

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Freedom of Information (FOI)

Apply for Australia Post documents under the Freedom of Information (FOI) Act

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Community service obligations

Our obligations regarding lodgement, delivery times, access and more

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Pale of mail

Mail services

Specifics on our commitment to maintaining Australia's mail delivery service

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Community involvement

We support the communities in which we operate with programs that focus on education, sustainability, charitable giving and social inclusion.

Find out about our community partnerships