Vision & mission
Read about the Australian Post vision and mission.
Read about our Board and corporate governance practices.
Learn more about the team responsible for managing Australia Post's services and strategies.
Customer service charter
Specific performance standards that we are required by law to meet.
History & heritage
Our evolution as Australia's oldest, continually operating organisation.
Policies about our business, our people and our corporate responsibilities.
Public holiday services
Our retail trading and delivery operations during public holidays.
Complaints & feedback
Have a complaint or feedback?
We appreciate the opportunity to follow up.